Health Advocacy Service
Health Advocacy is a comprehensive, time-saving benefit that assists your employees in maximizing their healthcare benefits. NexGenEAP’s Health Advocacy Service will work with you to fully customize a health advocacy program that will drive the most change for your employees.
Designed to:
- Create more efficient utilization of employee benefits
- Save HR professionals’ time by answering benefit questions
- Boost employee productivity by acting as liaison or ombudsman with billing or authorization issues
- Help companies give employees better coverage at a lower cost
- Assist with FMLA, Workers’ Comp and disability issues and concerns
Designed to:
- Create more efficient utilization of employee benefits
- Save HR professionals time by answering benefit questions
- Boost employee productivity by acting as liaison or ombudsman with billing or authorization issues
- Help companies give employees better coverage at a lower cost
- Assist with FMLA, Workers’ Comp and disability issues and concerns
Services Include:
NexGenEAP Health Advocates
Our experienced Health Advocates can assist your employees in navigating the complexities of their health plans, thoroughly understanding their benefits and locating useful resources. Your employees will have their own personal Health Advocate to answer questions regarding insurance claims, appeals, denials, and other health plan issues.
Benefits Information
Health Advocacy provides your employees with answers regarding out-of-network providers and specific health benefit and coverage information such as out-of-pocket costs and disability-related leave. Detailed answers from eni‘s Health Advocates will save your company time and money spent on these confusing issues.
Claims Assistance and Appeals
Health Advocates will explain your benefit plan, assist you with coverage issues and appealing denied claims, and research or resolve medical billing issues.
Prescription Costs
Medication costs have increased substantially over the past several years. Help your employees make the right prescription decisions by using NexGenEAP’s Health Advocacy to obtain detailed information on prescription drugs, generics, cost-effective purchasing options, FDA recalls and withdrawals, and lower prices or discounts.
Family Health
Your employees can use our services for family health issues such as referrals, specialty care, locating specialized doctors, clinical trials, home healthcare services and equipment, or hospital planning.
Personalized Online Support
Gain access to detailed health risk assessments, as well as interactive lessons, articles, videos, and tools targeted toward individual health status.
Members
Current members/users of eni Health Advocacy Service, please call 1-800-327-2255.
“What a wonderful service! My Health Advocate saved me from overpaying on a medical bill!!”
“Thank you so much for help with my dental bill. You have saved me a lot of money!”
“My Health Advocate took the time to really understand and listen to the billing issues I was having and then resolved them! I could not be happier!”
SHRM, HR Tech Outlook, Employee Benefit News, Employee Benefit Advisor, BenefitsPRO, Workforce Magazine, HR.com, The Human Capital Institute, World Congress, HR Management, and the World at Work Total Rewards Conference. Gene also serves SHRM as a Panelist on their Technology and HR Management Panel. Gene has also authored his first book, Beyond Benefits, now available on