BalanceWorks Gateway ®

Integrated EAP/Behavioral Health Management Service

eni's integrated EAP and Behavioral Health Management Service will save you money on your mental health and substance abuse claims. Our service is designed to increase appropriate levels of care while reducing the cost of direct behavioral health claims.

More importantly, by promoting quality access instead of creating barriers to needed mental health services, your company will continue to demonstrate concern for the health and well-being of its employees and their family members.

BalanceWorks® Gateway provides your employee’s with immediate access to the right care at the right time. Members can contact eni 247 for an immediate assessment and referral for the appropriate level of care, before using up valuable healthcare dollars and benefits.

Should you need longer term treatment and usage of healthcare plans, eni will administer network resources, conduct full case management, and provide a complete utilization review.

Implementation and Training

eni works with you to develop a program to drive the most change within your company’s culture
Comprehensive employee and supervisory training
24/7 telephonic consultation for supervisory referral
Although not required, eni operates with systems and structures to comply with NCQA mandates

Utilization reports

Our reporting system allows us to benchmark progress against goals in the areas mutually identified by eni and your company.
eni provides an annual comprehensive plan to enhance and increase the effectiveness of our programs within your organization
We prepare ad-hoc reports as requested at no additional cost, including HEDIS reports.

Third Party Administration (TPA)

eni offers third party administration services for self-insured companies.