• Services
• BalanceWorks®
• BalancePro^sm
• BalanceHealth^sm
• BalanceTalent^sm
• BalanceTraining^sm
• BalanceCare^sm
• BalanceWorks® Gateway
• BalanceWorks® Student Assistance
• Back-on-Track
• Integrated Pharmacy Management
• DirectAccess^sm
• HR Support

EAP Work/Life Services

BalanceWorks^® is our fully integrated work/life Employee Assistance Program (EAP), designed to help your employees effectively balance the competing demands of work and life before personal problems effect professional performance. 

BalanceWorks^® is designed to:

• Maximize productivity, organizational skills and time-management techniques
• Lower healthcare, worker's compensation and disability premiums
• Attract and retain top talent
• Reduce absenteeism
• Improve morale
• Avoid workplace violence
• Help employees effectively balance the competing demands of work and life

We have developed the most comprehensive case management process in the EAP industry, implemented by highly qualified members of the eni team and our global provider networks. Our client-centered approach and unparalleled commitment to quality ensures our ability to take better care of your people.

We work with you to fully customize a program and session model that will drive the most behavioral change within your organization’s culture. Our flexible, comprehensive program can be seamlessly integrated into existing benefit programs.

eni's BalanceWorks^® Integrated EAP Work/Life Services include:

Immediate Connection to a Qualified Counselor
Our 24/7 client-dedicated EAP line connects your employees with our Licensed Behavioral Healthcare Professionals for an efficient intake, assessment and referral.

Quality Counseling
Highly focused, confidential and goal-oriented counseling. Individual case management, including follow-up, ensures appropriate and successful treatment.

BalanceWorks^® Case Management Team
Our fully trained and certified staff of clinical professionals has appropriate or superior credentials and continuing education, and is dedicated to helping people overcome personal and professional struggles.

Global Provider Network
Our extensive network of providers are available everywhere our clients are. We take priority in getting to know our providers as well as we know our clients, and network exclusively with credentialed and contracted mental health professionals to ensure the most qualified level of care.

Work/Life Resources
Services for achieving work/life balance, including child/eldercare resources, and financial or legal consultations and referrals through our extensive, nationwide networks of specialists.

BalanceWorks^® Online
Online access to professional, interactive training courses, self-help tools, and work/life articles and videos to promote personal and professional development.

On-Site Crisis Intervention
Comprehensive Critical Incident Stress Debriefing (CISD) Management services for both employees and supervisors.

Management Consultation and Support
To ensure your organization receives the highest return on investment, eni’s BalanceWorks^® program also includes:

• 24/7 Supervisory access for mandated referrals or consultations with our care management staff
• Supervisory and human resource training on the BalanceWorks^® Program
• Employee orientation and benefit awareness programs – including quality promotional materials
• Utilization reports

Learn more about additional BalanceWorks^® services:

• Drug-Free Workplace Program
• Critical Incident Stress Debriefings
• D.O.T. Compliance Program